Learn more about your Virtual Care options.

Vidant’s virtual care options are convenient telephone or video appointments that do not require a physical exam. They’re perfect for conditions that aren’t serious, but have potential to derail your plans — like a cold, sinus infection, allergies and ear problems.

Before your appointment, download the apps you need in advance and make sure you can you use them correctly. Vidant recommends utilizing Vidant MyChart for Vidant Virtual appointments.

E-visits

If you have been seen by a Vidant provider within the past 12 months and have a MyChart account, you can initiate an e-visit. An e-visit is a secure, inexpensive and convenient way to communicate with your provider about certain non-urgent conditions and receive a response within one business day. It costs $15 per visit.

How it works:

Simply log on to MyChart and select ‘e-visits’ under the ‘Messaging’ menu. You’ll be asked to select a chief complaint, provider and pharmacy as well as enter demographic information, allergies and medications. After answering questions about your symptoms, your e-visit will be sent to your provider to review. For urgent needs, call your provider.

The following conditions are eligible:

  • Cough
  • Sinus problems
  • Urinary tract infection
  • Conjunctivitis (Pink eye)
  • Back pain
  • Diarrhea
  • Headache
  • Heartburn
  • Vaginal discharge/irritation

VidantNow

Non-emergent care; anytime, anywhere.

Can’t wait until the doctor’s office opens? Don’t feel well enough to drive? VidantNow is your go-to. It’s perfect for conditions that aren’t serious but have the potential to derail your plans — like a cold, sinus infection, allergies and ear problems. VidantNow Virtual Care is FREE for a limited time.

Three easy ways to register:

Download the VidantNow app from the Apple App Store or Google Play

Call toll free 888-575-2522

  • Sinusitis
  • Upper respiratory infection
  • Bronchitis
  • Urinary tract infection
  • Sore throat
  • Cough
  • Strep throat
  • Influenza (flu)
  • Conjunctivitis (Pink eye)
  • Cystitis

VidantNow lets you speak directly with a doctor 24/7 on any device that has internet access.

VidantNow Virtual Care is FREE for a limited time.