When every second counts, critical care transportation matters.

Vidant EastCare provides critical care air and ground transportation service for all of eastern North Carolina. There are multiple ground units, including one dedicated to children’s transport. EastCare’s five air units are based in Bertie, Craven, Nash, Onslow and Wayne counties. You may be transported directly from the scene of injury or illness or transferred from a regional hospital to Vidant Medical Center. EastCare and the James and Connie Maynard Children’s Hospital partner to staff a Children’s Transport Team, which transports more than 1,700 children each year. All units provide rapid transportation and advanced medical care to critically ill and injured patients, including trauma, cardiac, medical, high-risk obstetric, burn and pediatric patients, and more.

Hospitals, physicians, nurses, EMS providers, law enforcement personnel and public safety officials can request EastCare transport services by calling 800-672-7828.

Why Vidant EastCare?

Each aircraft has a range of 150 miles from its regional base and can fly directly to and from the scene of an accident or disaster. Crew members are specially trained in advanced critical care life support and transport procedures. Aviation services are provided by Metro Aviation Inc. HDNA610E.

The EastCare ground fleet consists of regionally based vehicles to rapidly move patients from community hospitals to area referral centers. They are equipped to provide state-of-the-art trauma and medical care for up to two critically ill patients. Crew members have special training in life support and emergency transport procedures.

Vidant EastCare Children's Transport Ambulance

EastCare has a ground unit specifically equipped and designed to care for infants and children during their journey to the hospital. A dedicated children’s hospital transport team provides mobile services for sick infants and children throughout eastern North Carolina. The team consists of intensive-care trained nurses skilled at providing specialty care from the onset of transport to arrival at Maynard Children’s Hospital at Vidant Medical Center. The team is available 24/7 by helicopter or ambulance, whenever a child in the region is in need.

A Vidant EastCare ambulance sits parked

EastCare’s ambulance service provides 24-hour non-emergency transfer from hospitals for patients returning to their residence or to long-term care facilities. These Basic Life Support ambulances are staffed by Emergency Medical Technicians to transport patients.

We are the region’s only medical transport service accredited by the Commission on Accreditation of Medical Transport Systems.

Join Our Team

Vidant EastCare provides critical care air and ground transport service to all of eastern North Carolina. We are based at Vidant Medical Center, the region’s only Level I Adult Trauma Center and home to Maynard Children’s Hospital and a Level II Pediatric Trauma Center.

EastCare is nationally recognized for safety, quality and service. We are the only medical transport service in the region that is accredited by the Commission on Accreditation of Medical Transport Systems. Since 1985, EastCare has been committed to building relationships with our partners, patients and the communities we serve.

To explore career opportunities with EastCare, click here.

Acceditation Site Visit

The Commission on Accreditation of Medical Transport Systems will conduct an accreditation site visit of: Vidant Eastcare on March 16 – 17

The purpose of the site visit will be to evaluate the program’s compliance with nationally established medical transport standards. The site visit results will be used to determine whether, and the conditions under which accreditation should be awarded to the program.

CAMTS accreditation standards deal with issues of patient care and safety of the transport environment. Anyone believing that he or she has pertinent or valid information about such matters may request a public information interview with the CAMTS site surveyors at the time of the site visit. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. Requests for public information interviews must be made in writing and sent to CAMTS no later than 10 business days before the site survey begins. The request should also indicate the nature of the information to be provided during the interview. Such request should be addressed to: [email protected]

The Commission will acknowledge such written requests in writing or by telephone and will inform the program of the request for an interview. The Commission will, in turn, notify the interviewee of the date, time and place of the meeting.

This notice is posted in accordance with CAMTS requirements and shall not be removed until the site visit is completed.