Understanding your bill and billing.
Understanding your bill for health care services can be challenging. Here, you’ll find guidance to help you understand charges and the bill itself. Frequently asked questions and a glossary of terms will help you navigate the billing. Also find information about how and where you can pay your bill.
As a Vidant Health patient, you may receive more than one type of bill for services. Some of the doctors on your care team while in a Vidant hospital may not be employed by Vidant, and you will get a separate bill from them.
PAY WITH PATIENT PORTAL
To view your billing history, create a payment plan or pay online, access your patient portal.
PAY AS GUEST
For one-time bill pay, enter your Guarantor number located on your bill or statement here.
For questions regarding our financial assistance policy, click here.
Other Ways to Pay
Due to current COVID-19 restrictions, our onsite payment locations are temporarily closed to the public. Please call 252-847-4472 with any questions or concerns regarding the payment of your bill.
Vidant Medical Group Bill
Pay in person
Payments may be made by cash, check or money order at the Central Billing Office, 2000 Venture Tower Drive, Greenville, NC.
Hours are Monday through Friday from 8:30 a.m. – 5 p.m.
Pay by mail
Payments by check or money order can be mailed to Vidant Medical Group, P.O. Box 63019, Charlotte, NC 28263-3019.
Pay by phone
Call us at 855-249-2842
Monday through Friday from 8 a.m. – 7 p.m., Saturday from 8 a.m. – 12 p.m.
Vidant Hospital or Vidant SurgiCenter Bill
Pay in person
Payments may be made by cash, check or money order at the Central Billing Office, 1950 Venture Tower Drive, Greenville, NC.
Hours are Monday through Friday from 8:30 a.m. – 5 p.m.
Pay by mail
Payments by check or money order can be mailed to
Vidant Health, P.O. Box 71095, Charlotte, NC 28272-1095.
Pay by phone
Call us at 252-847-4472 or toll-free at 800-788-4473
Monday through Friday from 8:30 a.m. – 5 p.m.
Outer Banks Medical Group Bill
Pay in person
Payments may be made by cash, check or money order at the Central Billing Office, 2000 Venture Tower Drive, Greenville, NC.
Hours are Monday through Friday from 8:30 a.m. – 5 p.m.
Pay by mail
Payments by check or money order can be mailed to Outer Banks Medical Group, P.O. Box 63019, Charlotte, NC 28263-3019.
Pay by phone
Call us at 855-249-2842
Monday through Friday from 8 a.m. – 7 p.m., Saturday from 8 a.m. – 12 p.m.