Patients are randomly selected to take part in a phone survey called the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) . We survey patients to help us understand how they perceive their hospital experience and so we can improve our services. The surveyor asks questions to find out how the patient perceived the care he or she received during a particular hospital visit.
Patients who participated in the survey answered the following questions:
* Comparison data not available until Fall 2014
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