Family and visitor information

  • We ask that all family members and visitors park in our main visitor parking lot in front of the hospital. Our free shuttle service will pick you up and bring you to the ASU-North entrance. This service is offered Monday through Friday from 5:30 am to 10:00 pm. Call 847-1547 to request a shuttle to or from your vehicle.
  • Family and visitors may wait in the ASU-North lobby. A guest attendant will be available in this lobby to assist the family with updates.
  • Because this will likely be a long day, we ask that you not bring children to the hospital unless the child is the patient.
  • If you require an overnight stay and would like an adult family member to remain with you, please discuss this with your nurse to assure that adequate accommodations are available.
  • The Vidant Medical Center campus is tobacco free, and this policy applies to all patients, visitors, family and staff.
  • A coffee shop and cafeteria are located in the hospital and are open to visitors for breakfast, lunch and dinner. The coffee shop is open 24 hours a day. Cafeteria hours are 6:15 am–10:15 am for breakfast; 11:00 am– 2:00 pm for lunch; and 4:00 pm– 8:00 pm for dinner.