What we ask of you.
To help us provide the best care possible, we encourage you or a loved one to do the following:
- Ask questions
- Be a good communicator (be clear and accurate about your medical history and current medications)
- Speak up if you have concerns
- Check the information on your identification band for accuracy
- Clean your hands often and remind your family and visitors to do the same
- Let us know if we don’t carry out our pledge
Remember, at Vidant, you and your loved ones are always our first priority.
Serving spiritual needs.
A hospital stay is often unexpected and can leave not only patients, but family and friends, feeling scared, nervous and alone. While Vidant's medical experts are tending to your health care needs, we have a full staff of pastoral care experts at each hospital who are prepared to attend to your spiritual and emotional needs. We believe that emotional support and spiritual care are critical parts of the healing process, and we are here to serve every person who walks through our doors.
Ministers who serve patients and families at Vidant Medical Center in this way are part of our community clergy program. This program ensures that the team in the Department of Pastoral Care can coordinate expert, compassionate spiritual services to all Vidant Health patients and visitors who need them. An application and orientation process is required for admission into the community clergy program.
To view the application and information regarding pastoral care residencies, click here.
Be a patient advocate.
Our goal is to constantly improve. And in order to do that, we turn to the people who are most affected by the way we work — patients and families. Vidant Health patient-family advisors go through training and work throughout the system to help improve the overall patient experience. Find out how you can get involved!