What we ask of you.
To help us provide the best care possible, we encourage you or a loved one to do the following:
- Ask questions
- Be a good communicator (be clear and accurate about your medical history and current medications)
- Speak up if you have concerns
- Check the information on your identification band for accuracy
- Clean your hands often and remind your family and visitors to do the same
- Let us know if we don’t carry out our pledge
Remember, at Vidant, you and your loved ones are always our first priority.
Serving spiritual needs.
A hospital stay is often unexpected and can leave not only patients, but family and friends, feeling scared, nervous and alone. While Vidant's medical experts are tending to your health care needs, we have a full staff of pastoral care experts at each hospital who are prepared to attend to your spiritual and emotional needs. We believe that emotional support and spiritual care are critical parts of the healing process, and we are here to serve every person who walks through our doors.
Pastoral Care at Vidant Medical Center
The Department of Pastoral Care at Vidant Medical Center provides spiritual and emotional support to patients, their families and the staff of the hospital. Chaplains are present in the hospital 24 hours a day and make routine visits, visit upon receiving referrals and are present in times of crises.
Chaplains can:
- Provide direct religious/spiritual/pastoral care to patients and families
- Coordinate specific spiritual services and rituals with the patient's local community clergy
- Facilitate patients' rights to have access to spiritual and pastoral care
- Provide a procedure for managing complaints of any spiritual or religious issue involving proselytizing, evangelizing and exploitative behavior within Vidant Medical Center
- Provide baptism and communion
- Contact religious resources in the community
The team at Vidant Medical Center's interfaith Pastoral Care Department provides care and support for patients, families and staff 24 hours a day, seven days a week. If you are at Vidant Medical Center and need a chaplain, please call 252-847-4790 or ask the switchboard attendant to page the on-call chaplain.
To view the application, visitation guidelines, influenza policy form and information regarding pastoral care residencies, click here.
Be a patient advocate.
Our goal is to constantly improve. And in order to do that, we turn to the people who are most affected by the way we work — patients and families. Vidant Health patient-family advisors go through training and work throughout the system to help improve the overall patient experience. Find out how you can get involved!